01 / WHAT TO COMPARE
Language & technical handoff
- Your current arrangement
- Record the languages used by your operators, site contacts and equipment documentation. Identify who handles technical questions during each shift.
- Alternative supplier quote
- Ask whether French or English support is available for installation, training, telephone assistance and site visits. Confirm the requested language in the quote.
Evidence to compareName the contact for each handoff and confirm the language available for that service before scheduling it.